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May 25

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Customizable cloud SLAs on the way, researchers predict

Service-level agreements and legal standards for cloud offerings will become more customized to individual customers and vertical industries as the cloud market continues to mature and providers look for ways to differentiate their offerings, researchers at the University of London predict.

Providers today are in many cases looking to push "one-size-fits-all" contracts on customers that favor the provider, the researchers found, but they don’t always meet the needs of customers….

Permanent link to this article: http://www.startswithv.com/2012/05/25/customizable-cloud-slas-on-the-way-researchers-predict/